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SALONDEJU ORDER GUIDE


All shoes of SALONDEJU is in 1:1 ORDER-MADE product system (All HAND MADE).


So when you order, the shoes will be in production with your own name.


* Production Period : 7 – 10 days.


* Delivery Time : 3- 7 days (Differ with countries)


Usually, you can receive within maximum 14 days (Working days, Except weekend) after order.


 


RETURNS & EXCHANGES & REFUNDS


1) We accept return(s) if:
- you receive a product different from your order; or
- you receive a defective product.


 


2) We do not accept return(s) if:
- you return the items just because you changed your mind (on size, color, etc.)


- you purchased without reading detailed instructions


- the products are damaged due to your mishandling or wearing shoes outside
- your return request is not approved by our customer center staff
- you purchased items during promotion event period
- you made an order with changing options (like wide feet, lenth of straps, heel, material, etc.)


- you made an order special size ( 35 / 38.5 ) _ Those size are the smallest size and the biggest size that we have.


 


3) The following items are not considered defective:
* Items that are originally manufactured without tags or labels


* Items with different design of tags or labels.
* Items with creases and tiny scratches that may have been made while shipping


* Difference of color and wrinkle each of leather


* Difference color between monitor and real


* The marks for bond of glue


* Tiny scratches of leather or any other subsidiary materials
* Items with unsatisfactory/incomplete finish due to hand-made production


 


4) When you send us back the parcel, please refer the following address and contact point.


: SALONDEJU SHOWROOM (SEOUL)


19, Ttukseom-ro 3na-gil, Seongdong-gu, Seoul, Republic of Korea


Zip(postal) code : 04780


Contact point : +82 2 499 8213 / info@salondeju.com











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